Novenworks Insights · Free assessments
Get a clearer picture of your website, online presence, competitors, and customer experience. Choose the areas you'd like us to review, and we'll prepare practical findings tailored to your business.
Free · Reviewed by a person · No obligation
The five assessments
Each covers what a customer can see in public. Selected together, overlapping work is done once and reported once.
How your website works on a phone, how easy it is to use, and the technical issues worth fixing.
On its own: 1–2 business daysGo deeper: Website & Digital Experience Audit
Three relevant local competitors: what they offer, how they present it, and where you can stand apart.
On its own: 2–3 business daysGo deeper: Competitor & Market Intelligence
How your business appears when people nearby search for it — your Google Business Profile, reviews and listings.
Observations from public search results. We don't report rankings, search volumes or visibility scores we can't measure.
On its own: 1–2 business days
The path from interest to appointment, on a phone — where it's clear, and where people might give up.
We never book a real appointment or complete a transaction. No online booking? We'll review how customers request an appointment or inquire instead.
On its own: 2–3 business daysGo deeper: Booking & Membership Systems Review
The overall picture: your website, search presence, public channels and the message they send together.
On its own: 2–3 business daysGo deeper: Business Discovery & Opportunity Assessment
What you receive
Multiple selections widen the review; they don't multiply the paperwork. Findings are prioritized, and each one says what we saw, why it matters and what we'd do.
One area selected
A short, specific review of one part of your business, with about three prioritized findings.
Two to four areas
One organized report. Where areas overlap, the research is done once and each finding appears once.
All five areas
A single report with one executive summary, organized by what we found rather than five reports stapled together.
How it works
Founder-led from Redlands, California. Nothing is generated and sent automatically.
Pick one assessment or several, and tell us anything useful about the business.
A person reads every request and confirms the scope before research starts.
Findings are documented with what we saw and why it matters — and nothing we can't support.
Delivered by email once reviewed and approved. Questions are welcome; there's no obligation to hire us.
Free assessments are reviewed in the order they're received. Estimated turnaround times depend on the scope of your request and our current availability. We'll confirm the expected delivery timeframe after reviewing your submission.
Yes. The assessments are free and come with no obligation. If something we find is worth fixing, we'll say whether it's something we can help with — and when it isn't.
Yes, and you're welcome to. All five together become one Comprehensive Digital Assessment, organized as one report rather than five.
Free assessments are reviewed in the order they're received. Estimated turnaround times depend on the scope of your request and our current availability. We'll confirm the expected delivery timeframe after reviewing your submission. Typical estimates: 1 assessment, 1–3 business days; 2–3 assessments, 3–5 business days; 4–5 assessments, 5–7 business days. These are estimates, not guaranteed delivery dates.
No. We review what a customer can see in public: your website, search results, listings and booking pages. We never book real appointments or complete transactions.
Then the Booking Experience Review looks at how customers request an appointment or contact you instead — the form, the phone number, the steps in between.
We'll explain what we found and what we'd do about it. Some recommendations are things we can implement, some need a specialist, and some need a closer look first — we'll say which is which.