Novenworks Intelligence · Paid research

Research for the decisions that shape the business.

Make better-informed decisions with research, competitive intelligence, and practical recommendations tailored to your business.

Every research project is scoped and quoted after a short conversation about what you need to decide. Implementation, if you want it, is a separate engagement.

  1. 01

    Understand the problem

    A short conversation about the decision you're facing and what you need to know to make it.

  2. 02

    Research the options

    Structured research with sources, so every finding can be checked.

  3. 03

    Recommend practical solutions

    Prioritized recommendations, each marked as something we can implement, something that needs more discovery, or a job for a specialist.

  4. 04

    Implement where appropriate

    Optional, and a separate engagement. We only offer to build what we can competently deliver.

Research services

Six ways to answer a business question.

Each project is scoped around the decision you need to make. Research and implementation are separate: you can buy the research on its own.

Competitor & Market Intelligence

Who you're really competing with, how they position themselves, and where the openings are.

  • 5–10 competitors
  • Service comparisons
  • Market positioning
  • Competitive strengths and weaknesses
  • Identifiable opportunities
  • Recommendations
Quoted per projectRequest a research quote

Not sure yet? Start with the free Local Competitor Snapshot.

Pricing & Service Analysis

How competitors package and price comparable services, and what that means for yours.

  • Competitor pricing
  • Service packages
  • Membership structures
  • Promotional offers
  • Value comparisons
  • Pricing considerations
Quoted per projectRequest a research quote

Website & Digital Experience Audit

A thorough review of how your website works for the people using it, with prioritized improvements.

  • Website usability
  • Technical SEO
  • Mobile experience
  • Accessibility observations
  • Navigation
  • Content structure
  • Prioritized improvements
Quoted per projectRequest a research quote

Not sure yet? Start with the free Website Health Snapshot.

Technology & Workflow Assessment

The software you run on and the manual work around it — what's duplicated, missing or worth connecting.

  • Existing software
  • Manual workflows
  • Integration opportunities
  • Technology gaps
  • Duplicated functionality
  • Implementation feasibility
Quoted per projectRequest a research quote

Booking & Membership Systems Review

How bookings, memberships and recurring billing are handled today, and whether the software fits.

  • Booking systems
  • Membership administration
  • Recurring billing workflows
  • Cancellation handling
  • Customer records
  • Software selection
Quoted per projectRequest a research quote

Not sure yet? Start with the free Booking Experience Review.

Business Discovery & Opportunity Assessment

A structured look at the whole business — goals, market, competitors and operations — ending in a prioritized roadmap.

  • Discovery interview
  • Business objectives
  • Market research
  • Competitor analysis
  • Pricing and positioning
  • Operational considerations
  • Documented assumptions
  • Prioritized recommendations
  • Implementation roadmap
Quoted per projectRequest a research quote

Not sure yet? Start with the free Digital Presence Snapshot.

More research

Other questions we research.

If your question isn't one of the six, it may be one of these. Each is scoped and quoted the same way.

Market & Competitive Research6
  • Local market opportunity studies
  • Service gap analysis
  • New location feasibility research
  • New service launch research
  • Industry trends
  • Competitor digital strategy
Customer & Digital Experience6
  • Customer journey assessments
  • Website UX research
  • Online reputation intelligence
  • Customer feedback analysis
  • Booking platform comparisons
  • Website accessibility assessments
Operations & Technology6
  • Software stack audits
  • Automation opportunity assessments
  • CRM and booking platform selection
  • Software replacement feasibility
  • Technology requirements research
  • Administrative workflow analysis
Business Strategy6
  • Business launch feasibility
  • Expansion opportunity assessments
  • Service portfolio analysis
  • Business model comparisons
  • Strategic opportunity roadmaps
  • Vendor selection research
Marketing & Content Intelligence6
  • Competitor content research
  • Local SEO competitive research
  • Brand positioning assessments
  • Content opportunity roadmaps
  • Promotional offer research
  • Customer search intent research

What you receive

A report you can act on.

Written for the person making the decision. Every report is reviewed and approved before it's delivered.

  • An executive summary you can read in five minutes
  • The scope and methodology, stated up front
  • Findings with the evidence behind them
  • Comparison tables, pricing matrices or technology matrices where they help
  • A decision framework or roadmap for what to do next
  • Sources and limitations — verified facts kept apart from interpretation and assumptions

Request a research quote

Tell us what you're trying to decide.

A few sentences is enough: the business, the question, and when you need an answer. We'll reply with how we'd approach it and what it would cost.

Prefer to talk? Call (909) 576-6550. Founder-led from Redlands, California.

Quoted per project. Research is separate from any implementation work.

Not ready for a research project?

The five free Insights assessments are a good first look — pick one or all of them.

See the free assessments
Get a free assessment